One Advantage Group USA, Inc. Consumer Data Privacy Notification

One Advantage, LLC and its direct and indirect subsidiaries (“we,” “our,” or “One Advantage”) respect your privacy and are committed to providing a transparent notice of our Privacy Notice and Disclosure for Residents in States where Consumer Data Privacy Laws exist.

This Privacy Notice applies solely to all visitors, users, and others who reside in the States where Consumer Data Privacy Laws exist (”consumers” or “you”).

This notification applies to all visitors, users, and others residing in states with consumer data privacy laws. It outlines your rights and our responsibilities regarding personal information under applicable state laws.

Effective Date: January 1, 2020 Last Review Date: January 18, 2026

Commitment to Privacy

One Advantage is committed to respecting your privacy and complying with all relevant consumer data privacy laws.

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Know: Request disclosure of personal information collected, used, disclosed, or sold.

Right to Access: Obtain access to your personal information (twice per year, free of charge).

Right to Correct: Request correction of inaccurate personal information.

Right to Delete: Request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: Opt out of certain types of processing.

Right to Non-Discrimination: Exercise your privacy rights without discrimination.

State Consumer Data Privacy Laws

Categories of Personal Information Collected

Personal information may include data that identifies, relates to, describes, or could be linked to you or your household.

Exclusions:

Publicly available government records

De-identified or aggregated data

Information covered by HIPAA, CMIA, FCRA, GLBA, CalFIPA, or similar sector-specific laws

How We Use Personal Information

We may use or disclose personal information for:

Payment for hospital services (insurance, billing, claims, medical data processing)

Fulfilling client requests

Contractual obligations (financial services, healthcare, etc.)

Protecting rights, property, or safety

Responding to law enforcement or legal requirements

Internal research and development

Website engagement analysis

Internal business functions (auditing, analytics)

Sources of Personal Information

We collect information from:

Directly from individuals, clients, or their agents

Indirectly from clients or agents

Website and mobile application activity

Third parties (e.g., government agencies, unaffiliated service providers)

Disclosure for Business Purposes

Personal information may be disclosed to third parties for:

Legal and regulatory compliance auditing

Security and fraud prevention

Debugging and technical error resolution

Account maintenance and customer service

Transaction processing

Internal research and technology development

Service providers (IT support, cloud hosting, analytics)

Exercising Your Rights

To submit a request (access, correction, deletion):

Email:

Phone: 1-800-736-2107 ext 53107

Process:

Requests confirmed within 10 days

Response within 45 days, covering the previous 12 months

No fee unless excessive, repetitive, or unfounded (cost estimate provided if applicable)

Limitations

Certain sensitive information (e.g., Social Security Number, Driver’s License, financial account numbers, health insurance numbers, passwords, security questions) will not be disclosed in response to requests.

Children’s Privacy

No personal data is knowingly collected directly from children under 18 without parental consent. If such data is discovered, it will be deleted.

Sale of Consumer Information

One Advantage does not sell consumer information and has not done so in the past 12 months.

Notification Updates

This notification policy may be amended at any time. Updates will be posted on our website, and the effective date will be revised accordingly. Continued use of our website constitutes acceptance of changes.

Contact Information

For questions or to exercise your rights, contact:

Phone: 1-800-736-2107 ext 53107

Email:

Postal Address: One Advantage, LLC | 127 East Shore Parkway, Ste A, La Porte, IN 46350